🔄 IMAPSync Email Migrations

Transfer your existing emails from another hosting provider to WebHostMost using the built-in IMAPSync migration tool.

Before You Start

Preparation:

1. Create your Email account on WebHostMost first (see Creating Email Accounts)
2. Have your old Email password ready
3. Know your old Email provider's IMAP server details (usually in their Email settings)
4. Backup important emails locally as a safety precaution

Time needed:

• Small mailbox (< 100 emails): 5-10 minutes
• Medium mailbox (100-1000 emails): 30 minutes - 1 hour
• Large mailbox (1000+ emails): Several hours or overnight

warning

Keep your old Email account active during migration. Don't delete it until migration completes successfully.

Import Emails

This option copies emails FROM another provider TO WebHostMost.

Step 1: Open IMAPSync Migrations

1. Log into Web Control Panel
2. Go to Email Manager > IMAPSync Migrations
3. Click IMPORT E-MAILS button

Step 2: Enter Source Information

Fill in where your emails are currently hosted:

Field	What to Enter	Example
Host	Old Email provider's IMAP server	mail.oldhost.com
User	Your old Email address	[email protected]
Password	Your old Email password	yourpassword

How to find old IMAP server:

• Log into old host's control panel
• Check Email Settings or Account Details
• Look for "IMAP Server" or "Mail Server"
• Contact old host support if unsure

Step 3: Enter Destination Information

Fill in where emails should go:

Field	What to Enter
User	Select your new WebHostMost Email from dropdown
Authentication	Choose "Internal sign-in" (pre-selected)

Step 4: Start Migration

Click START MIGRATION button.

The system will:

• Connect to your old Email server
• Download all emails
• Upload them to WebHostMost
• Preserve folder structure
• Keep original dates and attachments

Monitor progress - the screen shows what's being transferred.

tip

For large mailboxes, you can close this page. Migration continues in the background. Check back later to see completion status.

Export Emails

This option copies emails FROM WebHostMost TO another provider (reverse migration).

Step 1: Open IMAPSync Migrations

1. Log into Web Control Panel
2. Go to Email Manager > IMAPSync Migrations
3. Click EXPORT E-MAILS button

Step 2: Enter Source Information

Select which WebHostMost Email to export:

Field	What to Select
User	Select your WebHostMost Email from dropdown
Authentication	Choose "Internal sign-in" (pre-selected)

Step 3: Enter Destination Information

Fill in where emails should be sent:

Field	What to Enter	Example
Host	Destination Email provider's IMAP server	mail.newhost.com
User	Your new Email address there	[email protected]
Password	Your password at new provider	yourpassword

Step 4: Start Migration

Click START MIGRATION button.

The system will:

• Download emails from WebHostMost
• Upload them to your new provider
• Create folders at destination
• Preserve structure and dates

Finding IMAP Server Information

Common Providers

Provider	IMAP Server	Port	Security
Gmail	imap.gmail.com	993	SSL
Outlook/Office365	outlook.office365.com	993	SSL
Yahoo Mail	imap.mail.yahoo.com	993	SSL
AOL	imap.aol.com	993	SSL

For other providers:

1. Log into their webmail
2. Look for Settings or Account Settings
3. Find IMAP or Email Client Configuration
4. Get the server address

Troubleshooting

"Authentication Failed"

Problem: Wrong password or username

Solution:

1. Double-check your password
2. Verify Email address spelling
3. Test credentials by logging into webmail
4. Try again

"Connection Refused"

Problem: Wrong IMAP server address

Solution:

1. Verify IMAP server from Email provider
2. Check for typos
3. Confirm with provider support if needed
4. Try again with correct address

"Timeout"

Problem: Network or server is slow

Solution:

1. Check your internet connection
2. Wait a few minutes
3. Try again
4. Contact support if persists

Migration Seems Stuck

Problem: No progress for long time

Solution:

1. Large attachments take time
2. Wait longer before judging
3. Check internet connection
4. Restart if truly frozen (30+ minutes)

Emails Not Appearing

Problem: Migration completed but no emails visible

Solutions:

1. Refresh Webmail page
2. Check folder structure - emails may be in subfolders
3. Log out and back in
4. Try migration again - may need to be run twice for all emails

Best Practices

Before migration:

• Create destination Email account first
• Test that you can access the old account
• Have current password for old account
• Backup important emails locally

During migration:

• Keep internet connection stable
• Don't close browser or turn off computer
• Wait for completion message

After migration:

• Verify emails appear correctly
• Spot check a few emails to confirm
• Test sending and receiving
• Keep old account active for a few days before deleting

Related Topics

• Creating Email Accounts - Set up Email first
• Managing Email Accounts - Manage your emails
• Setup Autoresponder - Notify senders you moved
• Setup Forwarders - Forward old Email temporarily

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Need help? Contact support - available 24/7!