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📧 Perfect WebHostMost Native Email Server Setup

Quick Intro​

WebHostMost offers a fully featured and functional Email service across all service plans, complete with the latest Anti-SPAM protection. This article guides you through the initial WebHostMost native email server setup and understandings for your account.

Important To Know Before You Begin​

important

WebHostMost Email Server Setup is very easy, because most of the things are automated and handled by the server for you. Make sure you read this guide fully to understand how this works.

  • DNS Configurations: By default, all new accounts have the necessary DNS configurations and security features set by the server. DKIM must be enabled manually.
  • SPAM Policy: Accounts found sending SPAM will be permanently blocked.
  • Limits: Refer to this page to understand all the plan limitations.
caution

By default, SMTP is disabled for phpMailer. If you need to use phpMailer for SMTP services, please contact our support team to open a ticket for SMTP access. This option can be enabled to PAID plans only!

Initial WebHostMost Email Server Setup​

Step 1: Make sure the WebHostMost server is handling your Emails​

First, you need to make sure the WebHostMost server is handling the native (server-level) email functionality.

To make sure WebHostMost Native Email Server functionality is enabled, open your Web Control Panel:

  1. Navigate to Email Manager > MX Records.
  2. Make sure the checkbox for "Use this server to handle my e-mails" is enabled under "Options" section.
  3. Under the MX Template section choose Local Default option from the dropdown menu.
  4. Click Save.
Native Email Server Functionality
warning

When you save the Local Default option, the Web Control Panel automatically apply the checkbox and changes MX records for you. If you disable the checkox: Use this server to handle my emails... you won't be able use emails hosted by WebHostMost. Disable it only if you are using SMTP services from third-party providers like Gmail.

Step 2: Enable DKIM​

DKIM (DomainKeys Identified Mail) is an email authentication method that allows the recipient's mail server to verify that an email was actually sent and authorized by the owner of that domain. It helps your email messages not to get into the SPAM folder of your recipients.

To enable the DKIM option, open your Web Control Panel:

  1. Navigate to Email Manager > Email Account menu.
  2. Click Enable DKIM.
Enabling DKIM
warning

If you disable DKIM, it will deliver your emails to SPAM folders, as DKIM verifies that emails are authorized by the domain owner.

Step 3: Verify your DMARC, SPF, SRV, and MX records​

Make sure the DMARC, SPF, SRV, and MX records are set for proper native WebHostMost email server functionality for your domain (replace "yourdomain.com" with your actual domain name):

Below you can find the proper set of DNS records for the WebHostMost native email setup:

DMARC Record:​

important

Make sure to replace yourdomain.com with your actual domain name. To create a DMARC record, you need to create a TXT record and use Plain or DMARC type. Learn more here.

NameValue
_dmarcv=DMARC1; p=none; sp=none; rua=mailto:spam@yourdomain.com

SPF Record:​

important

Make sure to replace IPv4 and IPv6 with your actual server IP where the domain is located. To find all the server IPs, please refer to this link.

NameValue
leave empty for your parent domainv=spf1 a mx ip4:your.current.server.IPv4 ip6:your.current.server.IPv6 -all

MX Record:​

important

When you click Save button as shown here, the default MX record is automatically created and added to your domain's DNS zone. All of the existing MX records will be automatically replaced by the server, but it still worth verifying it.

NameValue
leave empty for your parent domain10 mail.yourdomain.com.

SRV Record:​

warning

For the SRV record, make sure to replace the X in the autodiscoverX with the actual server number. For example, if your hosting is on server8, the record should be autodiscover8.yourdomain.com; for server3, it should be autodiscover3.yourdomain.com.

NameValue
leave empty for your parent domain_autodiscover._tcp 10 10 443 autodiscoverX.webhostmost.com.

Connecting via SMTP, IMAP, and POP3 to WebHostMost Email Account​

SMTP allows you to connect and manage your existing WebHostMost native email account much easier with any other Email client, e.g: Gmail, Apple Mail, Microsoft Outlook, Thunderbird, and others that support an SMTP connection.

To connect to WebHostMost Email account via SMTP you must have an active Email account first. View all of your WebHostMost Email accounts by navigating to: Email Manager > Email Accounts.

For sending and receiving emails, use the following credentials:

  • SMTP (Outgoing Email) Server

    • Hostname/Server: serverX.webhostmost.com (Replace X with your server number)
    • Port: 587 (for TLS) or 465 (for SSL) - (both will work)
    • Encryption: SSL/TLS
    • Authentication Required: Yes (Password)
    • Username: [Your WebHostMost Email Address, e.g: val@yourdomain.com]
    • Password: [Your WebHostMost Email Password]

  • IMAP (Incoming Email) Server

    • Hostname/Server: serverX.webhostmost.com (Replace X with your server number)
    • Port: 993
    • Encryption: SSL/TLS
    • Authentication Required: Yes (Password)
    • Username: [Your WebHostMost Email Address, e.g: val@yourdomain.com]
    • Password: [Your WebHostMost Email Password]

  • POP3 (Incoming Email) Server

    • Hostname/Server: serverX.webhostmost.com (Replace X with your server number)
    • Port: 995
    • Encryption: SSL/TLS
    • Authentication Required: Yes (Password)
    • Username: [Your WebHostMost Email Address, e.g: val@yourdomain.com]
    • Password: [Your WebHostMost Email Password]

If the issue persists, please contact our support team for assistance.