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📧 Managing Email Accounts in WebHostMost

Quick Intro​

Once you've created Email accounts on WebHostMost, you'll need to manage them over time—changing passwords, monitoring usage, accessing Webmail, or deleting old accounts. This guide covers all Email account management tasks available in your WebHostMost Web Control Panel.

If you haven't created an Email account yet, start with the Creating Email Accounts guide first.

Important To Know Before You Begin​

important

All Email account management is done through your WebHostMost Web Control Panel under Email Manager > E-mail Accounts. Changes to passwords and settings take effect immediately, so make sure to update your Email clients (Outlook, Thunderbird, mobile devices) after making changes.

  • Immediate Changes: Password changes, quota updates, and deletions happen instantly on WebHostMost servers.
  • Email Client Updates: After changing passwords, you must update credentials in all your Email clients to continue accessing your account.
  • Permanent Deletion: Deleted Email accounts and their messages cannot be recovered. Always backup important Emails before deletion.
  • Webmail Access: You can access your Email through a web browser without any additional configuration.

Accessing WebHostMost Email Manager​

All Email account management tasks are performed from the WebHostMost Web Control Panel:

  1. Log into your WebHostMost Web Control Panel
  2. Navigate to Email Manager section
  3. Click on E-mail Accounts

You'll see a list of all Email accounts for the current domain.

Understanding Your Email Accounts List​

The WebHostMost Email Accounts page displays all your existing Email accounts with key information:

ColumnWhat It Shows
AccountFull Email address (e.g., [email protected])
UsernameThe part before @ symbol (e.g., contact)
UsageCurrent storage used in MB (e.g., 45 MB / 500 MB)
SentNumber of Emails sent today
SMTP LogSMTP activity status

Available Actions for Each Account​

For each Email account in the list, WebHostMost provides several management options:

  • Change Password - Update the Email account password
  • Edit Settings - Modify quota, daily send limit, and other settings
  • Delete Account - Permanently remove the Email account
  • Access Webmail - Log into webmail directly from the panel
  • View Usage Statistics - See detailed Email activity and storage breakdown
Quick Actions

Look for the three-dot menu (•••) or action buttons next to each Email account to access these management options quickly.

Changing Your WebHostMost Email Password​

You can change the password for any Email account at any time through your WebHostMost Web Control Panel. This is useful if you suspect your password has been compromised, or you simply want to update it for security reasons.

Step-by-Step: How to Change Email Password​

  1. Navigate to Email Manager > E-mail Accounts in your WebHostMost Web Control Panel
  2. Locate the Email account you want to update in the list
  3. Click the three-dot menu (•••) on the right side of that Email account row
  4. Select Change Password from the dropdown menu
  5. Enter your new password in the Password field
  6. Alternatively, click the password generator icon to create a strong random password
  7. Click the Change Password button to save

WebHostMost Password Requirements:

  • Minimum: 8 characters (WebHostMost recommends 12+ for better security)
  • Recommended: Mix of uppercase letters, lowercase letters, numbers, and special characters (!@#$%^&*)
  • Avoid: Common words, personal information, or previously breached passwords
Important: Update Your Email Clients

Password changes on WebHostMost take effect immediately. After changing your password, you must update it in all devices and applications where you access this Email:

  • Desktop Email clients (Outlook, Thunderbird, Apple Mail)
  • Mobile devices (iPhone Mail, Android Email apps)
  • Any third-party apps using your Email

If you don't update these, they will fail to connect and may lock your account after too many failed attempts.

Forgot Your Current Password?

You don't need to know the current password to change it in WebHostMost Web Control Panel. As the account owner, you can reset it directly from the Email Manager. However, you'll need the new password to log into Webmail or configure Email clients.

Monitoring Email Usage and Activity​

WebHostMost provides detailed Email usage tracking so you can monitor your Email activity, troubleshoot delivery issues, and ensure you're staying within your plan's limits.

Accessing Email Usage Statistics​

  1. Go to Email Manager > E-mail Accounts in your WebHostMost Web Control Panel
  2. Click on E-mail Usage or Usage tab/button
  3. Select your Email account from the dropdown (if you have multiple accounts)

Understanding Email Usage Data​

Time Period Options (Show Usage From):

  • Today - All Emails sent/received since midnight today
  • This Month (excluding today) - All activity from the 1st of the month until yesterday
  • This Month (including today) - Complete month-to-date activity

Direction Filter:

  • Outgoing - Emails you sent from this WebHostMost account
  • Incoming - Emails you received to this WebHostMost account

Metrics WebHostMost Shows:

MetricWhat It Shows
SenderEmail address that sent/received the message
AuthenticationHow the sender authenticated (SMTP, webmail, etc.)
Sender HostServer or IP address used to send
PathRoute the Email took through servers
SizeEmail size in bytes (including attachments)
Why Monitor Email Usage?
  • Stay within daily send limits - Avoid hitting your WebHostMost plan's daily Email sending quota
  • Detect suspicious activity - Spot unauthorized access or compromised accounts
  • Troubleshoot delivery - Trace why Emails aren't arriving or being sent
  • Manage storage - Identify large Emails consuming your mailbox quota

Tracking PHP Script Email Activity​

If you have websites or applications hosted on WebHostMost that send Emails programmatically (e.g., contact forms, order confirmations, password resets), you can track which PHP scripts are sending Emails and how many.

Accessing PHP Mail Usage​

  1. Navigate to Email Manager > E-mail Accounts in your WebHostMost Web Control Panel
  2. Go to E-mail Usage section
  3. Click on the PHP Scripts tab

What WebHostMost Shows​

InformationDescription
PHP Script NameThe PHP file that sent the Email (e.g., /public_html/contact.php)
mail() Line NumberLine number in code where mail() function was called
Send CountTotal number of Emails sent by this script

Common Use Cases​

1. Debugging Email Delivery Issues

If your website's contact form isn't sending Emails, check this log to see:

  • Is the script even attempting to send? (If not listed, the script isn't executing)
  • Is it being blocked? (Check daily send limits)

2. Identifying Compromised Scripts

If someone hacks your website and injects spam-sending code, you'll see:

  • Unusual PHP scripts you don't recognize sending Emails
  • Extremely high send counts from legitimate scripts
  • Scripts in weird directories (like /tmp/ or upload folders)

3. Monitoring Email Volume

For high-traffic websites with many form submissions or notifications:

  • Ensure you're not approaching your WebHostMost plan's daily send limit
  • Identify which features send the most Emails
  • Optimize Email sending if needed
High Email Volume from Scripts?

If you see unexpectedly high Email counts from PHP scripts:

  1. Check for spam scripts - Hackers often inject spam-sending code
  2. Review your code - Look for Email loops or bugs sending duplicate Emails
  3. Verify form submissions - Bots might be spamming your forms
  4. Contact WebHostMost support - If you suspect account compromise

Deleting a WebHostMost Email Account​

If you no longer need an Email account, you can permanently delete it from your WebHostMost Web Control Panel. This immediately removes the account and all associated Emails from WebHostMost servers.

Critical: Deletion is Permanent!

Once you delete an Email account on WebHostMost:

  • All Emails are permanently deleted - Inbox, Sent, Trash, all folders
  • Cannot be recovered - WebHostMost cannot restore deleted accounts or Emails
  • Email address becomes available - You can recreate the same Email address later, but all old Emails are gone
  • Immediate effect - The deletion happens instantly, not on a schedule

Important Steps Before Deleting​

Before you delete an Email account from WebHostMost, make sure to:

1. Backup Important Emails

If you have any Emails you want to keep:

  • Use WebHostMost's IMAPSync tool to copy Emails to another provider (Gmail, Outlook.com, etc.)
  • Or download Emails to your computer using an Email client like Thunderbird

👉 How to backup: IMAPSync Migrations guide

2. Remove Account from Email Clients

Delete the account from all devices where it's configured:

  • Desktop Email clients (Outlook, Thunderbird, Apple Mail)
  • Mobile devices (iPhone, Android)
  • Any apps using this Email for login

3. Disable Email Features

Turn off any active WebHostMost Email features for this account:

4. Update Service Accounts

If this Email was used to register for online services:

  • Change the Email address on those accounts to a different Email before deleting
  • Update password recovery Emails

How to Delete an Email Account​

Once you've completed the preparation steps:

  1. Log into your WebHostMost Web Control Panel
  2. Go to Email Manager > E-mail Accounts
  3. Locate the Email account you want to delete in the list
  4. Click the three-dot menu (•••) or Delete button for that account
  5. Select Delete or Delete Account
  6. Confirm the deletion when WebHostMost asks for confirmation
  7. The account is immediately and permanently deleted

What Happens After Deletion?​

  • Immediately: The Email account stops working on WebHostMost servers
  • Incoming Emails: New Emails sent to this address will bounce back to sender with "address does not exist" error
  • Storage space: The disk space used by this account is freed up in your WebHostMost plan quota
  • Recreation: You can create a new Email account with the same address if needed (but old Emails won't return)
Alternative: Suspend Instead of Delete?

WebHostMost doesn't have a "suspend" feature, but if you're unsure about deleting:

  1. Export all Emails first using IMAPSync to another Email provider as a backup
  2. Change the password to something random so nobody can access it
  3. Set up Email forwarding to redirect new Emails to another address
  4. Keep the account until you're certain you don't need it

This way, Emails still arrive but forward elsewhere, and you can delete it later when ready.

Accessing Your Email via WebHostMost Webmail​

WebHostMost provides a built-in webmail interface that lets you read and manage your Emails directly from any web browser—no need to install Email client software like Outlook or Thunderbird.

What is Webmail?​

Webmail is a web-based Email client that works entirely in your browser (Chrome, Firefox, Safari, etc.). Think of it like Gmail or Outlook.com, but for your WebHostMost Email accounts.

Benefits of using WebHostMost Webmail:

  • No installation required - Works in any web browser
  • Access anywhere - Log in from any computer or device with internet
  • No configuration needed - Unlike Email clients, no SMTP/IMAP setup required
  • Instant access - Available immediately after creating Email account
  • Full features - Send, receive, organize folders, manage contacts, and more

Method 1: Quick Access from WebHostMost Control Panel (Easiest)​

The fastest way to access your Email is through your WebHostMost Web Control Panel with automatic login:

  1. Log into your WebHostMost Web Control Panel
  2. Navigate to Email Manager > E-mail Accounts
  3. Find your Email account in the list
  4. Click the Sign in to Webmail or Access Webmail button for that account
  5. You're automatically logged into Webmail without needing to enter your password again
Automatic Login

WebHostMost automatically logs you into Webmail when you click "Sign in to Webmail" from the Control Panel. This is secure because you're already authenticated in the Control Panel.

Method 2: Direct Access via URL​

You can also access WebHostMost Webmail directly by visiting the webmail URL:

Webmail URL: https://yourdomain.com/webmail

(Replace yourdomain.com with your actual domain name)

Login credentials:

  • Email address: Your full Email address (e.g., [email protected])
  • Password: The password you set when creating the Email account (or changed later)

Login steps:

  1. Open your web browser
  2. Go to https://yourdomain.com/webmail
  3. Enter your full Email address
  4. Enter your password
  5. Click Login or press Enter

What You Can Do in WebHostMost Webmail​

Once logged into WebHostMost Webmail, you have access to all essential Email features:

Email Management:

  • Read, send, reply to, and forward Emails
  • Compose new Emails with attachments
  • Delete Emails and empty Trash
  • Search your Emails
  • Mark Emails as read/unread, flag important ones

Organization:

  • Create custom folders to organize Emails
  • Move Emails between folders
  • Sort Emails by date, sender, subject, size

Contacts:

  • Add, edit, and delete contacts
  • Create contact groups for mailing lists
  • Import/export contacts

Advanced Features:

  • Set up autoresponders (out-of-office messages) → Learn more
  • Configure Email filters and rules → Learn more
  • Manage Email signatures
  • Configure spam settings

Configuring Email Clients (Outlook, Thunderbird, Mobile)​

If you prefer using desktop or mobile Email clients instead of Webmail, you'll need to configure them with WebHostMost's SMTP, IMAP, and POP3 settings.

👉 Complete configuration guide: Native WebHostMost Email Server Setup

This guide includes settings for:

  • Microsoft Outlook (Windows/Mac)
  • Apple Mail (Mac/iPhone/iPad)
  • Mozilla Thunderbird
  • Android Email apps
  • Any IMAP/POP3 compatible Email client

Quick Troubleshooting​

Common problems and quick solutions:

Can't Log Into Webmail?​

Quick fixes:

  • Use your full Email address (not just username)
  • Check Caps Lock is off
  • Try incognito/private browsing mode
  • Clear browser cache and cookies
  • Reset password: Email Manager > E-mail Accounts > Change Password

Email Won't Send?​

Most likely: Daily send limit reached.

Check: Look at Sent column in Email Accounts list.

Solution: Wait until midnight (limit resets) or upgrade your WebHostMost plan.

👉 See plan limits

Storage Full?​

Quick fix: Delete old Emails and empty Trash folder.

Or: Increase quota at Email Manager > E-mail Accounts > Edit.

👉 Backup Emails first: IMAPSync guide

Emails Not Arriving?​

Check first: Spam/Junk folder in Webmail.

Then verify: MX records and Email server settings.

👉 Complete troubleshooting: Native Email Server Setup

Can't Send from Outlook/Thunderbird?​

Problem: Wrong SMTP settings.

Solution: Get correct settings for your Email client.

👉 SMTP/IMAP/POP3 settings: Native Email Server Setup

Need More Help?

For detailed troubleshooting, see specific guides above or contact WebHostMost support — available 24/7.

More WebHostMost Email Manager Guides​

Now that you know how to manage your Email accounts, explore these related guides:

Email Account Setup:

Email Features:

Spam Protection:

Advanced Topics:

Need Additional Help?

If you encounter any issues managing your WebHostMost Email accounts, please contact our support team. Our WebHostMost support specialists are available 24/7 to assist you with Email management, configuration, troubleshooting, and any questions about your hosting services.