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📧 Managing Email Accounts

Access and manage your email accounts in Email Manager > E-mail Accounts in your Web Control Panel.

Email Accounts List​

The main page shows all your email accounts with key information:

ColumnShows
AccountEmail address
UsernameLocal part before @
UsageStorage used (MB)
SentEmails sent count
SMTP LogSMTP activity status

Actions available:

  • View account details
  • Edit password and settings
  • Delete account
  • Access Webmail
  • Manage related features

Change Email Password​

Quick Steps​

  1. Go to Email Manager > E-mail Accounts
  2. Find your email account in the list
  3. Click the three-dot menu (•••) on the right
  4. Select Change Password
  5. Enter new password
  6. Click Change Password

Password requirements:

  • Minimum 8 characters (12+ recommended)
  • Uppercase, lowercase, numbers, special characters
warning

Password changes take effect immediately. Update it in your email clients (Outlook, Thunderbird, etc.) after changing.

Email Usage (Tracking)​

View email activity in E-mail Accounts > E-mail Usage:

Show Usage From:

  • Today
  • This Month (excluding today)
  • This Month (including today)

Direction:

  • Outgoing - Emails you sent
  • Incoming - Emails you received

Metrics shown:

  • Sender - Who sent/received
  • Authentication - Auth method used
  • Sender Host - Server information
  • Path - Email route
  • Size - Email size in bytes

PHP Scripts (Mail Usage)​

Track emails sent by PHP scripts in E-mail Usage > PHP Scripts:

Shows:

  • PHP Script Name - Script that sent email
  • mail() Line Number - Code line number
  • Send Count - How many emails sent

Use this to:

  • Debug mail sending issues
  • Identify which scripts send mail
  • Monitor script email volume

Delete Email Account​

Before deleting:

  1. Backup important emails if needed (see IMAPSync Migrations)
  2. Remove from email clients (Outlook, Gmail, etc.)
  3. Disable autoresponders and forwarding
warning

Deletion is permanent. All emails will be deleted. Cannot be undone!

To delete:

  1. Go to Email Manager > E-mail Accounts
  2. Click the account
  3. Click Delete
  4. Confirm deletion
  5. Account and all emails removed permanently

Access Webmail​

Read and manage emails directly from browser - no app needed.

Quick access from Email Manager:

  1. Go to Email Manager > E-mail Accounts
  2. Find your email in the list (by email address)
  3. Click Sign in to Webmail button on that row
  4. You're logged in automatically

Or access directly:

  • URL: https://yourdomain.com/webmail
  • Email: Your full email address
  • Password: Your account password

In Webmail you can:

  • Read, send, reply to emails
  • Create folders and organize
  • Manage contacts
  • Set autoresponders (see Setup Autoresponder)
  • Configure filters and rules

Troubleshooting​

Can't Log Into Webmail​

Check:

  1. Email address is correct (full address with domain)
  2. Password is correct (check caps lock)
  3. Try different browser or clear cache

Email Won't Send​

Possible issues:

Solution:

  1. Check quota usage in account list
  2. Delete old emails to free space
  3. Contact support to enable SMTP if needed

Storage Full​

Quick fixes:

  1. Delete old emails from Webmail
  2. Empty Trash folder
  3. Increase mailbox quota in account Edit

Emails Not Arriving​

Check:

  1. Look in Spam folder first
  2. Verify MX records (see Email Server Setup)
  3. Enable DKIM for better delivery
  4. Contact support if still missing

Need help? Contact support - available 24/7!