Learn How To Create & Restore Your Domain Backups Via The Web Control Panel
Quick Intro
WebHostMost offers two types of backups:
- Automated Backups (JetBackup) - Automatic daily/weekly backups stored on separate backup servers (available on paid plans)
- Manual Backups - Self-service backups you create via Web Control Panel (available on all plans)
This guide covers both options. Choose the one that fits your needs!
Automated Backups with JetBackup
JetBackup is a professional backup system that automatically creates backups of your entire account (files, databases, emails, DNS) on a schedule. Backups are stored on our separate backup servers and don't consume your hosting disk space.
Which Plans Include JetBackup?
| Plan | Backup Frequency | Retention | Storage Impact |
|---|---|---|---|
| Free (125MB) | ❌ Not available | - | - |
| Micro | 5/month (weekly) | 1 backup | No disk usage |
| Pro | 20/month (Mon-Fri) | 2 backups | No disk usage |
| Ultra | 30/month (daily) | 2 backups | No disk usage |
Learn more about plans: Free, Micro, Pro, Ultra
How to Access JetBackup
- Log in to your Web Control Panel
- Navigate to File Management section
- Click on JetBackup icon
- JetBackup interface will open
How to Restore from JetBackup
JetBackup makes restoration simple with just a few clicks:
Step 1: Choose What to Restore
Select the backup category you need:
- Full Account - Everything (files, databases, emails, DNS, SSL certificates)
- Home Directory - Website files and folders
- Databases - MySQL/PostgreSQL databases
- Email Accounts - Email data and settings
- DNS Zones - Domain DNS records
- SSL Certificates - SSL/TLS certificates
- Cron Jobs - Scheduled tasks
- FTP Accounts - FTP user accounts
Step 2: Select Backup Date
Choose from available backup snapshots. You'll see:
- Backup date and time
- Backup type (Full/Incremental)
- Which data is included
Step 3: Pick Specific Items (Optional)
For Home Directory backups, you can:
- Browse specific files/folders
- Select only what you need
- Or restore everything
For Databases, select:
- Which databases to restore
- Database users (important!)
Step 4: Restore Options
Choose how to restore:
- Overwrite existing data - Replace current data with backup (⚠️ use carefully!)
- Merge with live data - Combine backup with current data (live data takes priority)
Step 5: Confirm & Restore
- Review your selections
- Click "Restore Selected Items"
- Restoration will be added to the queue
- Check progress in Queue tab
- Get notified when complete
How to Download JetBackup Files
If you prefer to download backup files instead of direct restore:
- Select items to download
- Click "Download" button
- Check "Downloads" tab when ready
- Download files to your computer
Manual Backups via Web Control Panel
Manual backups are available on all plans and created through the Web Control Panel. Unlike JetBackup, manual backups do consume your disk space.
Important To Know Before You Begin
- Disk Space: Each backup consumes disk space on your account. Ensure you have sufficient space available for backups.
- Backup Location: All backups are stored in the File Manager under the
backupsfolder and can be downloaded. Backups are created as archives with the.tar.zstextension.
You can check your account statistics here to monitor disk space usage.
How To Create Manual Backups
You can choose to create backups for all domains associated with your Web Control Panel or select individual domains to fine-tune what you need to back up, such as DNS, emails, and files.
If your disk space is filled up with over 65%, you won't be able to perform a system backup. You need to make sure it's either lower than 65%, or consider upgrading your plan to a higher storage option.
Steps to Create Backups
- Navigate to Files Management > Create/Restore Backups in your Web Control Panel.
- Select All Domains or Selected Domains and specify what you need to include in the backup.
- Confirm your selections and initiate the backup process.

The backup process may take a few minutes, depending on the amount of data. You will receive a notification in the My Messages tab once the backup is complete.
How To Restore Manual Backups
Restoring backups is straightforward, allowing you to quickly recover your domain data from previous states.
Steps to Restore Backups
- Navigate to Files Management > Create/Restore Backups in your Web Control Panel.
- Click Restore Backup.
- Select the preferred backup file to restore.
- Choose the desired Restore Options.
- Click Restore to begin the process.

You will be notified once the restoration is completed. Restoration time may vary based on the size of the backup.
If no backups are present in the /backups folder but you have previously downloaded a backup, you can manually upload it back into the /backups folder for restoration.
Quick Comparison: JetBackup vs Manual Backups
| Feature | JetBackup (Automated) | Manual Backups |
|---|---|---|
| Availability | Micro, Pro, Ultra plans | All plans (including Free) |
| Schedule | Automatic (daily/weekly) | Create when needed |
| Disk Space | No impact (separate servers) | Uses your disk space |
| Retention | 1-2 backups kept | Until you delete |
| Location | Backup servers | /backups folder |
| Restoration | Quick (via JetBackup panel) | Via Control Panel |
| Best For | Automatic protection, quick rollback | One-time backups, downloads |
- Regular protection? Use JetBackup (if available on your plan)
- Before major changes? Create manual backup + use JetBackup
- Free plan? Manual backups only
- Download to local? Manual backups are easier to download
This guide provides a comprehensive overview of both automated and manual backup options at WebHostMost, ensuring data safety and operational continuity for your domains.