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Account Details in the Client Area

Learn About Account Details & How To Use It Via The Client Area​

Quick Intro​

Account details provide an overview of the user's personal information and account control settings within the Client Area. This page allows you to view and manage contact details associated with your account.

The information here is primarily for administrative purposes and affects notifications and account management communications.

Important To Know Before You Begin​

Updating information in the Account Details does not directly impact the functional aspects of your services but is crucial for receiving accurate account notifications and administrative emails.

important

Accurate Billing Information It is essential to keep your billing information accurate. Incorrect billing details can prevent payments from being processed, protecting users from unwanted or unauthorized charges. Ensuring your billing information matches reality not only facilitates smoother transactions but also secures your account against fraud.

Changing Your Email Address​

It's important to note that changing the email address in the Account Details section does not change the email used for account login purposes.

  • For Login Email Changes: Navigate to the Your Profile section where you can update your primary email address used for logging into the Client Area.

This distinction is vital for maintaining secure access and control over your account credentials while ensuring that communication emails are sent to the correct address.

Managing Your Personal Information​

Here's how you can update your personal information in the Client Area:

  1. Log into the Client Area: Use your current credentials to access your dashboard.
  2. Navigate to Account Details: Typically found under the account settings or direct link from the dashboard.
  3. Update Information: Change or update your contact details, such as email for communications, contact numbers, and address.
  4. Save Changes: Ensure you save any changes made to update the records immediately.

Why Keep Your Account Details Updated?​

Keeping your account details updated is crucial for several reasons:

  • Security Notifications: Receive timely notifications concerning security changes, alerts, and updates directly related to your account's security.
  • Service Updates: Stay informed about updates, scheduled maintenance, or changes to your services.
  • Billing Information: Ensures that all billing information and invoices are sent to the correct address, avoiding any disruptions in service due to missed payments.

For further assistance or if you encounter any issues while updating your information, please contact our support team available 24/7 to help you with the process.